Privacy Policy

Privacy Policy for RampLab.co.uk

Effective Date: 01/04/2025

RampLab.co.uk (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and shop on our website, RampLab.co.uk, and the rights you have regarding your personal data.

1. Information We Collect

When you visit our website, make a purchase, or engage with us, we collect the following personal information:

  • Personal Details: Name, email address, shipping address, payment information.

  • Non-Personal Data: Cookies and other tracking technologies to enhance your website experience.

2. How We Use Your Data

We use the data we collect for the following purposes:

  • Order Processing: To process and deliver your orders.

  • Customer Service: To communicate with you about your order, address inquiries, and resolve issues.

  • Marketing: To send you marketing emails and updates about our products (only if you have opted in to receive them).

3. Sharing Your Data

We do not share your personal data with any third parties except for the following:

  • Payment Processors: We use third-party services such as Stripe and PayPal to process payments securely.

  • Shipping Services: We may share your shipping information with couriers to deliver your order.

We do not sell or rent your personal data to any third parties for their marketing purposes.

4. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request correction of inaccurate or incomplete data.

  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.

To exercise these rights, please contact us at info@ramplab.co.uk.

5. Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to safeguard your personal data in compliance with applicable data protection laws, including GDPR.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us:

  • Remember your preferences.

  • Provide you with a more personalized experience.

  • Analyze website traffic and trends.

You can manage cookie preferences through your browser settings, though disabling cookies may impact your website experience.

7. Policy Changes

We may update this Privacy Policy from time to time. Any changes to the policy will be communicated to you via email. Please review the policy periodically to stay informed about how we are protecting your data.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a child under the age of 13, we will take steps to delete that information as quickly as possible.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:

  • Email: info@ramplab.co.uk